Senior Technical Support Engineering Manager - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Scope: South-East Asia. To base in Penang, Malaysia.
  • To lead & strategize Mi Equipment technical support team in SEA to achieve highest level of customers’ satisfaction.
  • To grow the regional technical support team towards World Class engineering workforce.
  • To be an active partner with internal engineering, R&D teams, sales, and other support teams to define and align on best strategies and roadmap in meeting / exceeding customers’ requirements in technology solutions, quality, and delivery expectations.
  • Provide effective leadership support for all machines installed at customer sites and ensure service provided to customers is of the highest quality possible within the resources available.
  • To plan and drive analysis on the performance of equipment in the field; assess improvement areas and opportunities, to meet and exceed customers’ expectations in productivity, quality and capability/ stability.
  • To engage regularly with customers’ engineering teams to proactively discuss, seek ideas and feedbacks of potential enhancements in current and future installations.
  • To have seamless communications with the technical support & service teams on daily basis to prioritize and focus on engineering jobs in a very structured manner, ensuring clear and timely results with close-loop engineering feedback to internal engineering and quality teams.
  • Provide consistent technical guidance, leadership and training to develop team members.
  • Grow an organization that works according to standard operating procedures, performance metrics, and feedback mechanisms.
  • Closely track and monitor product performance, analysis, and present improvement /recommendation / solutions to customers.
  • Creates and monitors service standards for all support services.
  • Design and deploy processes to support new product introductions (NPI)
  • Ensure after-sales service to customer, providing expert advice / consultancy, strengthening customer relationship, etc.
  • To handle all customer enquiries and request promptly, accurately, and professionally.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Work closely with the Manufacturing and Engineering team to identify potential technical issues and quality problems and put in place appropriate corrective and preventive actions.
  • Lead efforts to ensure product and technical support, customer service, training and field service readiness while improving participation in the product development process.
  • Undertake other duties and responsibilities which may be assigned by the Company from time to time with on time full closure.

Job Requirement

  • At least Advanced/Higher/Graduate Diploma, Bachelor's Degree, Professional Degree in Engineering field or equivalent.
  • At least 8 year(s) of working experience in field technical support for the semiconductor manufacturing and production environment related field is required for this position. Equipment engineering management experience within a large manufacturing coverage will also be considered.
  • Strong knowledge in equipment engineering with priority on high-speed pick and place, vision inspection, advanced controls and/or semiconductors mechanical systems.
  • Good knowledge in semiconductor packaging processes, quality control, product design, industrial engineering, equipment engineering and/or technology development will be added advantage.
  • Strong analytical mind, creative and interest in problem solving through technology innovation and applications.
  • Strong leadership and cross-functional coordination skills in highly dynamic working environment
  • Creative communication skills with internal teams and external / customers engineering teams.
  • Highly motivated, result-oriented, independent, and service-oriented.
  • Good interpersonal and communication skills.
  • Ability to work under pressure and flexibility to travel across South East Asian countries, and potentially to China / Taiwan / South Korea.
  • Must be able to work extra hour, weekends & public holidays, when necessary
  • Full-Time position

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AI Engineer - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Perform research and development in neural network model, model training and deployment
  • Develop algorithm and model for smart AI learning
  • Perform samples evaluations, product testing and characterization
  • Keep abreast in AI technologies and products in the market
  • Accountable for software and hardware buyoff qualification and reporting
  • Provide support to production team for machine build issues related to AI
  • Perform proper engineering documentation including DCN, SOP, user manual and guideline
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirement

  • Good working relationship and positive work attitude, self-motivated with ability to work independently and in team environment
  • Innovative, creativity and hardworking
  • Strong technical leadership, analytical & problem-solving skills
  • Excellent written and verbal communication skills
  • Positive thinking and willing to provides extended support to customer
  • Enjoy learning new things and willing to accept new challenges
  • Good project management skills
  • Degree in Electrical & Electronic Engineering or Computer Science with second upper class or above
  • Experience in deep learning algorithm like convolutional neural network (CNN).
  • Familiar in machine learning framework (Tensor Flow and Keras).
  • Strong in software programming using C, C++, C#, Python, SQL
  • Knowledgeable and experience data analytic tools

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Development Engineer (Machine Vision) - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Vision software design, programming and development for automated inspection system
  • Research in Vision technology solution and sourcing
  • Manage Vision project, establish project schedule and plans
  • Coordinate and run Vision evaluation, characterization, and investigation for customer samples and request
  • Accountable for Vision software and hardware buyoff qualification and reporting
  • Provide support to production team for machine build issues related to vision
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirement

  • Degree in Engineering or Science in Electronics/ Electrical/ Mechatronics/ Computer/ Optical/ Photonics with second upper class or above
  • Experience in Microsoft Visual C#.NET programming, Embedded Vision programming
  • Knowledge in vision system development, image processing, optics, Infrared vision is an added advantage
  • Experience in using vision library e.g. Halcon, Euresys Library, Open E as an advantage
  • Well versed in Microsoft Visual C#, VB.NET programming language
  • Good working relationship and positive work attitude, self-motivated with ability to work independently and in team environment
  • Innovative, creativity and hardworking
  • Strong technical leadership, analytical & problem-solving skills
  • Excellent written and verbal communication skills
  • Positive thinking and willing to provides extended support to customer
  • Enjoy learning new things and willing to accept new challenges
  • Good semiconductor process knowledge or Infrared technology is an added advantage
Apply Now!

Development Engineer (Software Control) - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Design and develop control, machine software & hardware for high speed automated machines
  • Provide application integration test and documentation
  • Provide assistances and machine software & hardware support to customers as well as evaluation to find solutions on customer’s modification requests
  • To analyze and implement customer requirements
  • Responsible for software development process definition and hardware qualification
  • Plan and manage technical projects or tasks to meet expectations on quality and timeliness
  • Work as a team to evaluate interface between hardware and software as well as the operational and performance requirements of the overall system
  • Perform proper engineering documentation, SOP and guideline
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirement

  • Degree in Engineering or Science in Electronics/ Electrical/ Mechatronics/ Computer with second upper class or above
  • Strong in software programming and electronics/electrical design
  • Well versed in PLC, Visual C++, Visual C#, VB.NET programming language
  • Good working relationship and positive work attitude, self-motivated with ability to work independently and in team environment
  • Innovative, creativity and hardworking
  • Strong technical leadership, analytical & problem-solving skills
  • Excellent written and verbal communication skills
  • Positive thinking and willing to provides extended support to customer
  • Enjoy learning new things and willing to accept new challenges
  • Good semiconductor process knowledge or IR technology is an added advantage
  • Good project management skills

Apply Now!

Quality Assurance Analyst cum Patent Administrator - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Create or revise existing quality standards and comprehensive test procedures for software evaluation from time to time when is needed.
  • Perform various machine software tests run to ensure machine are meeting all the standards guidelines and procedures with timeline.
  • Identify deficiencies as well as providing solutions and improvement in current processes and technologies.
  • Ability to analyze and prepare technical report as well as provide status update.
  • Create and improve frontend and backend automation frameworks applications.
  • Provide efficient guidance and coaching to team members on test automation practices.
  • Attend relevant meetings and working groups to share observation and trend analysis.
  • Filing of Trade Mark and Patent application in Malaysia for new or renewal patent.
  • Process legal documents and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines.
  • Liaise with officers on patent matters at Malaysian Registry.
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure.

Job Requirement

  • Candidate must possess at least Bachelor’s Degree in Software Engineering, Computer & Communication Engineering/ Telecommunication Engineering or equivalent.
  • With at least 3 to 5 years of working experience in related field.
  • Required language(s): Bahasa Malaysia and English. Proficiency in Mandarin will be added advantage.
  • Proficiency in API automation testing-java languages, spring framework, Java and Python programming languages.
  • Familiar with SPC Quality Tools, Six Sigma and 8D Problem Solving Approach.
  • Possess advance patent search and drafting skills.
  • Self-independent, dynamic, positive attitude, creative and able to work in a team.
  • Excellent written and verbal communication skills.

Apply Now!

Senior Supplier Quality Engineer - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Plan, organize and support supplier improvement through monitoring and reporting supplier quality metrics and performance
  • Identify non-conformance trends. Develop and administer technical investigations and corrective action activities to resolve recurring Quality problems
  • Provide statistical support by the creation of supplier-related metrics for the purpose of tracking supplier performance and identifying opportunities for supply chain improvements
  • Planning and execution of supplier audit related to both initial qualification and on-going management of suppliers’ quality execution capabilities
  • Support First Article (FA) part activities FA analysis and improvement
  • Interact with Procurement team on continuous improvement project
  • Participates in customer-facing supplier quality activities
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirement

  • Degree in Mechanical Engineering/Physics/Mathematic or equivalent and/or with at least 5 years’ experience in Engineering and/or Quality and/or Manufacturing fields
  • Able to understand fabrication part’s drawing
  • Leading and mentoring IQC team
  • Highly proficient using Microsoft Office Suite
  • Effective written and communication skills
  • Proficient interpersonal skills and the ability to work effectively in a cross-functional team
  • Creative problem-solving ability and a results orientation
  • Comfortable with complex data analysis
  • Able to converse in English and Mandarin
Apply Now!

Machine Setup Technician - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Set up and configure machinery within given time frame
  • Ensure machine’s performance meets specification
  • Perform machine troubleshooting and quality checking
  • Assist the engineers as necessary
  • Perform other ad-hoc duties assigned by Supervisor/ Manager
  • Maintain a safe, clean and tidy work space
  • Follow established safety rules and regulations
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirement

  • Candidate must possess at least Diploma in Engineering (Mechanical/ Mechatronics or equivalent)
  • Possess skill and knowledge in machine setup or assembly
  • Basic knowledge in semiconductor process
  • Strong analytical and problem-solving skills
  • Possess team work spirit and positive attitude
  • Tidy, organized and detail oriented
  • Hardworking, responsible and able to work overtime or shifts when required
  • Flexibility to work during weekend or off day when required
  • At least 1 year working experience in similar position is preferable
  • Good communication skills
  • Good English proficiency​
Apply Now!

Wiring Technician - Mi Equipment

Fast Growing Company
Good Working Environment
Excellent prospects for career advancement

Job Description

  • Certificate or Diploma in Electrical Engineering or equivalent
  • Knowledge and experience in machine wiring
  • Wiring experience in automation machine will be added advantage
  • Fairly well accepted communication skills
  • Have a strong commitment to on-time performance
  • Willing to work long hours and in weekend if required
  • Full-Time position(s) available

Job Requirement

  • Perform machine’s wiring accordingly to wiring diagrams provided
  • Perform proper wiring labeling
  • Perform wiring’s QC check upon completion of works
  • Assist on trouble shooting wiring issue and IO wiring checking
  • Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure
Apply Now!